Returns & Refunds
Returns & Refunds Policy
At Joe & Eddie Collections, we want you to shop with confidence. If you’re not completely satisfied, we offer a 30-day return & refund policy for most items.
📌 Returns & Refunds Guidelines:
✔ 30-day return window from the date of delivery.
✔ Items must be unused, in original packaging, and in resellable condition.
✔ Proof of purchase required.
✔ Customised or personalised products are non-refundable, unless we made a mistake (e.g., incorrect size, wrong name or design).
📌 Received a damaged or incorrect item?
Let us know within 7 days and we’ll arrange a refund or replacement.